Louder than words.

This is THE project of Nonstop. We've been working with Viddler since the very beginning of their path - mid 2006. A start-up like many others at first, Viddler has became a well known site on the video sharing market in the US, serving millions of streams weekly both onsite, and through extensive network of embedded players and business services partners. Nonstop's role in the success is integral - we've designd and developed the architecture, backend systems and flash pieces, and we continue scaling and enhancing the service day by day. Working together with an amazing and dedicated US team, Nonstop is part of the Viddler success story: a start-up that is lucky enough to have grown up and become a mature service, a service of choice for tens of thousands of users, and hundreds of large and small businesses around the world. We're happy to be part of it.

Flagship of Nonstop - customer care portal based on the cutting-edge technologies, with e-invoicing support built in, dedicated for ISPs and Telecom sector companies. Features include presentation of invoices, payments, balance, list of services bought, personalized technical and marketing messages, ability to run polls, order products and many, many more.

They key feature is however enabling the customer to generate e-invoices that comply with Polish revenue law, which is far from trivial. With just tens of thousands end users converted, monthly savings are hundreds of thousands and with several hundred thousands end users receiving e-invoice instead of paper one, monthly savings are in millions.

Another, not mentioned above but interesting feature is mass-mailing module, capable of sending thousands and thousands of emails to end users, with an option to sign each one digitally. Priceless feature, at certain times.

The eBOK System utilizes all advantages of EJB 3.0 - it's modular composition enables not only scaling to meet the ever-rising demands, but also makes integration with customer systems easy, so that the user can get all the information they need. The technology used is a perfect fit for most corporations, and it also opens eBOK interfaces for all the other internal systems of the customer.

Talk is cheap, so here's the proof that the user interface is clear and comprehensible - just after the deployment, the number of calls to the customer service not only didn't rise, but dropped significantly. End users can find most of the information needed online, in the eBOK System. This is another easy to measure way to cut the costs. Way less calls to the Call Center translate directly to lower costs.

The eBOK System was customized and deployed at one of the leading ISPs in Poland, in 2007, as one of the first to meet the non-trivial criteria set by Polish law for e-invoicing. Even today this eBOK instance continues to be one of the largest in operation, country-wide, with its several hundred thousand end users, and more than 6 millions of e-invoices generated and signed. Another interesting fact - more than half of all the end users subscribed to the eBOK System and chose to receive e-invoice instead of traditional one. Assuming that we're saving just 1 PLN on one e-invoice, the scale of cost decrease is clear. A true success - no doubts about it. Not to mention the positive effect on the environment.

In May 2009 we've deployed the system at another similar scale customer, also ISP. This time Nonstop teamed with a well known hardware partner to offer the eBOK solution in ASP model. We're anxiously waiting to see another company saving millions by using our software.